What should be done before interrogating an employee regarding a complaint?

Before proceeding with the interrogation of an employee regarding a complaint, it is essential to conduct a preliminary investigation. This step ensures that there is a clear understanding of the facts surrounding the complaint and allows for gathering relevant evidence or witness statements prior to questioning the involved employee. Conducting a preliminary investigation helps to establish the context and ensures that the questioning is focused and relevant, which can lead to more accurate and useful information being obtained during the interrogation process.

Properly preparing by having an understanding of the situation protects both the integrity of the investigation and the rights of the employee, ensuring that they are treated fairly throughout the process. This approach also helps in determining the seriousness of the allegations and whether further action is warranted based on credible information collected during the investigation.