What entity manages complaints about employee misconduct related to HFD policies?

The Office of the Inspector General (OIG) plays a crucial role in managing complaints about employee misconduct related to HFD policies. This entity is specifically designed to oversee and investigate allegations of misconduct, ensuring that processes are fair and transparent. The OIG is tasked with promoting accountability and integrity within the department. By managing these complaints, the OIG helps uphold the standards of behavior expected from fire department employees and acts on behalf of both the department and the community it serves.

In contrast, the Office of Emergency Communications primarily focuses on managing emergency calls and communication systems rather than policy violations. The Office of Staff Services is more involved in personnel management and administrative functions, while the Fire Prevention Bureau's main responsibility is to enforce fire codes and prevent fires through inspections and education. Each of these offices has distinct roles that do not directly pertain to investigating employee misconduct related to HFD policies.