What entity manages complaints about employee misconduct related to HFD policies?

The Office of the Inspector General (OIG) is responsible for managing complaints about employee misconduct related to HFD policies. The OIG operates independently to investigate issues related to misconduct, fraud, waste, and abuse within the department. This office conducts thorough inquiries and ensures accountability among employees, adhering to established protocols and maintaining a robust system for addressing any alleged violations of policy.

The other entities listed have different functions. The Office of Emergency Communications primarily deals with dispatch and communications services, crucial for emergency response but not focused on employee misconduct. The Office of Staff Services typically manages personnel, records, and administrative duties rather than investigating misconduct. The Fire Prevention Bureau is involved in fire safety inspections, education, and enforcement of fire codes, and does not handle employee complaints. Hence, the unique role of the OIG makes it the appropriate choice for managing such complaints.